Ticketing Based Email Solution
Our platform enables you to track and manage all customer support inquiries in one place, making it easy to prioritize and address customer needs.
The world is evolving, your business should as well.
Ticketing Based Email Solutions
Our platform is designed to simplify the customer support process and provide your customers with a hassle-free experience. With our easy-to-use platform, you can manage customer inquiries and support tickets in one centralized location, while providing timely and effective support to your customers.
Our email ticket-based solution is perfect for businesses of all sizes, from small startups to large corporations. Our platform enables you to track and manage all customer support inquiries in one place, making it easy to prioritize and address customer needs.
Our email ticket-based solution allows your customers to send support requests via email, which will automatically generate a support ticket in our platform. You can assign these tickets to specific agents or teams, set priorities, and track progress until they are resolved.
Our platform also provides customers with automated responses to let them know that their support request has been received and is being processed. This helps to reduce customer anxiety and improves overall customer satisfaction.
Our email ticket-based solution is highly customizable, allowing you to set up custom fields and categories to capture the information you need to provide efficient support. You can also customize your notifications and alerts to ensure that your team is always on top of incoming support requests.
Our platform is also secure and compliant with industry standards, ensuring that your customer’s sensitive information is protected at all times. You can rest assured that your customer’s data is safe with us.
In summary, our email ticket-based solution for customer care is a simple and efficient solution for businesses looking to streamline their support process and provide their customers with a hassle-free experience. Try our platform today and see the difference it can make for your business!
Ticketing Based Email Solution Pricing
We do not sugar coat our pricing here it is below:
Monthly
R3499
Per Month
Online Store Customer Support
Digital Agencies
Task Management
Real Time Email Notifications
Advanced Ticket Filtering
LMS Customer Support
IT Ticket System
Semi Annually
R17 845
Paid Twice A Year (Save 15% – R3 149)
Annually
R31 495
Paid Once A Year (Save 25% – R10 495)
FAQ
Were are you based ?
We are based in the “Mother City”, Cape Town, South Africa
I am Based Out Of Cape Town, I need this service !
No worries at all, we have business’s all over the country signed up in Durban, Jhb, North West etc…
How will this be installed ?
We will login in either through Team Viewer or Anydesk and install everything, the world is evolving and we keep up to date with tech to provide business’s with high performing products that helps their business succeed so no matter where you are in South Africa, we can service you.
Accelerate your Business KPIs with Us
%
time reduced spent on Looking for mails
More output from customer service agents
%
Happy Customers
Check out what people say about us:
These are just some of our clients and partners that we either offered innovative tech solutions to, or digital marketing through our sister company.
"Although they are their own company the feeling and presence of them everyday has felt like they are apart of our own team"
Eric Lin - China Cape & China Home
" They are upfront about everything and they know which channel your business needs "
Sammy Browns - Perfect Inks
" The team excels at project management by employing an agile methodology, communicating well, and executing their tasks quickly. "
Cable Room
Increases not for you?
Whilst we have not picked up our prices for 8 years, some of our most loved clients might want to move away and find a different provider, which is why we have made this easy for you, click the below link and open up a ticket, once this is done select the below which will be found under Category "2024 Price Increase - Requesting FTP Access", by submitting this ticket we will provide you with creditionals for you or your new provider to store and back up your information in order for you to move away.
***FAILURE TO REQUEST TO MIGRATE AWAY, YOU WILL AUTOMATICALLY BE PLACED ON THE NEW PACKAGE & WILL BE BILLED ACCORDINGLY***
Count Down For Price Adjustments To Kick In
000
Day(s)
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00
Hour(s)
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Minute(s)
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